Privacy Policy

Information Collection

When you use this website, our web server collects certain technical information from your web browser, including your browser type, operating system type, internet address, and the web address of the page from which you linked to our site. In some cases our web server may use browser "cookies" or other technologies to maintain session and preference information or to provide other complex functionality. You may adjust your Internet browser to disable the use of cookies and other web technologies; however, some features of this website may not function properly if you block these technologies.

Any information that we automatically collect via this web site is only used internally for technical troubleshooting, to improve the usability of our website, and to track aggregate statistical trends. Except for information that you choose to submit to us (through web forms, e-mail messages, chat sessions, or other communication), we do not collect any personally identifiable information (such as your name, address, phone number, age, gender, ID numbers, etc.) on our website. If you do choose to submit personally identifiable information to us, that information is used only for the purpose for which you submitted it, and will not be used for other purposes. Information from other sources is not combined with the information that we collect. While we may disclose information about use of our web site in aggregate (such as server use statistics) we will not disclose to third parties any information that could be used to identify individuals or their use of city resources, except as required by law or appropriate law enforcement procedures.

The city does maintain personally identifiable information for accounts of valid users. We will maintain confidentiality of information sought or received, and materials consulted, borrowed or acquired, including database search records, and other personally identifiable uses of city materials, facilities, or services. The city maintains several web-based management tools. The personally identifiable information collected through these tools and stored in the library's computer systems will only be used to maintain your account and provide services to you and is not made available to any other entity outside the city except as required by law or appropriate law enforcement procedures.

Sites Linked to from the City of Benbrook

This website contains links to websites and licensed databases that are not maintained or supported by The City of Benbrook. The city is not responsible for the privacy practices or the content of these external web sites, and we encourage users of these resources to familiarize themselves with the policies of the providers of these services and resources.


Transmissions made on the Internet are generally not secure, since the information is transferred in clear text. In some cases transactions made via our web site are conducted using a SSL (Secure Socket Layer protocol) connection in order to provide increased security to the information as it is transmitted.

Only authorized city staff with assigned password may access personally identifiable information stored in the library's computer systems and then only for the purpose of performing the duties of their position. We use industry-standard security measures to protect any personal information that you may provide to us. However, we cannot guarantee that your submissions to our website, any content residing on our servers, or any transmissions from our server will be completely secure.


We will post any substantial changes in this privacy policy at least 30 days prior to the change taking effect. Any information collected under this current policy will remain bound by the terms of this privacy policy. After the changes take effect, all new information collected, if any, will be subject to the revised privacy policy.

Social Media Policy

The City of Benbrook utilizes social media and social network sites to further enhance communications with various stakeholders in support of city goals and objectives. The Social Media Policy provides guidelines for these sites usage.


If you have questions about this policy or feel that we have acted in violation of this policy, please contact the webmaster.