FAQs • Benbrook, TX • CivicEngage

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To which hospitals does Benbrook Fire Department transport patients?: Benbrook Fire Department will transfer to all local hospitals, at the patients request. However, depending on the condition of the patient and medical necessity, paramedics may determine the most appropriate hospital.

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EMS

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1. I'm experiencing physical symptoms. Should I call 911?: If experiencing any new symptoms, or a sudden onset of unexplained physical symptoms, please call 911.

2. Does the Benbrook Fire Department provide non-emergency transport services?: No, we provide emergency transports only.

3. Who do I contact if I have a compliment or concern about the service I received?: Captain Jackie Hartman at 817-249-6082

4. Do you offer an ambulance subscription/membership program?: The City of Benbrook does not offer an ambulance subscription/membership program. The City of Benbrook accepts Medicare and Medicaid assignment, and works with individuals to make arrangements for payment for ambulance services. For ambulance billing questions, contact Beth Fischer at 817-249-6086.

5. How do I obtain an ambulance report?: Contact Beth Fischer at 817-249-6086.

6. To which hospitals does Benbrook Fire Department transport patients?: Benbrook Fire Department will transfer to all local hospitals, at the patients request. However, depending on the condition of the patient and medical necessity, paramedics may determine the most appropriate hospital.