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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Main

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  • Visit the Staff Directory to find all department and staff contact information.
    Main

  • Use the FAQs module to easily find answers to the questions you ask the most.
    Main

Building Permits

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  • A building permit is required for any new structure, building addition, or remodeling project taking place in the City of Benbrook. Only one-story detached accessory buildings less than 120 square feet (storage buildings, playhouses, etc.) and retaining walls less than 4 feet (4') in height are exempt; these structure must still meet setback requirements. The Benbrook City Council has adopted minimum standards for construction and materials to protect life, health, and safety. 

    Building Permits

  • Yes. The International Energy Conservation Code for residential buildings require that all new windows being installed or replaced comply with the minimum energy rating indicated in the codes. 

    Building Permits

  • 10 business days

    Building Permits

  • 15 business days

    Building Permits

  • The platting process allows the City to determine whether the property is being developed in an orderly manner, according to applicable regulations, and that necessary public improvements are provided. Platting also provides an opportunity for public utilities to obtain necessary easements for the extension of service. The developer (or land owner) is responsible for providing certain onsite public improvements.
    Building Permits

  • A properly platted lot must have been subdivided or platted by a surveyor in accordance with City and state standards, approved by the City and recorded with the Tarrant County Court Clerk. A properly platted lot is usually designated by lot and block numbers, while an unplatted property generally is referred to by tract and survey abstract. 

    Building Permits

  • Permits will vary in cost according to type of application. Please refer to the fee schedule for further information.
    Building Permits

  • A building permit authorizes the beginning of construction within 180 days. The City will make a number of inspections and approvals during construction. Work should be coordinated with the Inspections Department to schedule the necessary inspections when construction reaches the appropriate stage. When construction is completed and all inspections have been passed, the City will issue a Certificate of Occupancy or Final Building Inspection, depending on the type of construction.
    Building Permits

  • Yes. A Certificate of Occupancy or a Power On (for showing or cleaning commercial space) permit is required. 

    Building Permits

  • All work must be performed by a contractor registered with the City of Benbrook, unless a homestead exemption is on file with the appraisal district. If a homestead exemption is on file, individuals may perform the work as long as permits are secured and the work performed is inspected by the City. All contractors are required to register with the City. Plumbers and mechanical and electrical contractors are licensed by the state, but must also register their state license with the City.
    Building Permits

  • The Permit and Inspection Department is located at: Benbrook City Hall, 911 Winscott Road, Benbrook, TX 76126 Office hours are Monday through Friday, 8 a.m. - 5 p.m. Phone: 817-249-6064 FAX: 817-249-0884 Email: buildinginspections@benbrook-tx.gov 

    Building Permits

  • Contact Benbrook Water Authority at 817-249-1250 for information on water and sewer lines in Benbrook.
    Building Permits

  • Benbrook Water Authority (BWA) is a separate entity from the City of Benbrook. Benbrook Water Authority 1121 Mercedes Street, Benbrook Phone: 817-249-1250 Hours: Monday through Thursday, 8:00 a.m. - 6:00 p.m. and Friday 8:00 a.m. - 5:00 p.m. Website: https://www.benbrookwater.com/

    Building Permits

  • The Inspection Department has a 24-hour inspection request line. Provide the permit number, address, name and phone number of person calling, and the type of inspection requested. Inspection requests must be made one day prior to desired inspection date. The request line phone number is 817-249-6000.
    Building Permits

Fire Inspections

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  • Call 817-249-6081.
    Fire Inspections

  • Benbrook Fire Department, located at: 528 Mercedes Street, Benbrook, TX 76126 Mailing address: P.O. Box 26569, Benbrook, TX 76126
    Fire Inspections

  • Businesses, commercial, industrial, and assembly occupancies are inspected annually. For questions, call 817-249-6081.
    Fire Inspections

  • Residential and apartment dwellers can request an inspection by contacting the Benbrook Fire Department, 817-249-6081.
    Fire Inspections

  • No, there is not a fee for a fire inspection.
    Fire Inspections

  • The most common operations requiring permits are: 1. Storage or use of: hazardous materials; flammable or combustible liquids; LP gas; compressed gases 2. Cutting and welding 3. Hot work 4. Repair garages and fuel dispensing facilities 5. Open burning A complete list can be obtained by contacting the Inspection Department at 817-249-6081.
    Fire Inspections

  • The City of Benbrook has adopted the 2009 International Fire Code.
    Fire Inspections

  • All new retail, commercial, or industrial construction.
    Fire Inspections

  • An application for a Knox Box can be obtained in person at the Benbrook Fire Department, 528 Mercedes Street, Benbrook, TX 76126. It will take between four and six weeks after placing the order for the box to arrive. Once the Knox Box has been installed, please call the fire department at 817-249-1727 to have the box locked.
    Fire Inspections

City Council

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  • The mayor and all City Council members are elected at large, so each represents all citizens.
    City Council

  • Every member of the City Council, including the mayor, has an email to be utilized by citizens to submit their questions or concerns. Those email addresses are located on the City Council page. The City Secretary serves as the main point of contact to the City Council. You may contact the City Secretary Beth Fischer at 817-249-6086. To communicate with a Council member in writing submit correspondence to City of Benbrook, P.O. Box 26569, Benbrook, TX 76126-0569.

    City Council

  • Regular Council meetings are held at 7:00 p.m. on the first and third Thursday of each month in the Council Chambers at the Municipal Complex. If needed, a pre-council worksession may be scheduled for 6:30 p.m. for Council to receive information from City staff about items on the evening’s agenda. No votes are taken at the pre-council worksession and it is open to the public. 

    City Council

  • The Open Meetings Act allows the public to observe the open portion of a Council meeting. However, the Act does not entitle the public to choose the items to be discussed or to speak about items considered at an open meeting. Such a right only exists if a specific State law requires a public hearing on that item or requires that public comment be allowed on that issue. The Presiding Officer, however, may give members of the public an opportunity to speak about any issue.
    City Council

  • A public hearing is a scheduled item on an open meeting agenda which is established to review and discuss items such as zoning text and comprehensive plan amendments; rezoning proposals; final plans for planned developments; special use permits; annexations; utility easement, building setback; and street vacation requests. The purpose of a public hearing is to allow interested parties and citizens to have an opportunity to be heard, to present evidence relevant to an application, and to rebut evidence presented by others.
    City Council

Elections

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  • General Elections are held on the first Tuesday after the first Monday in November.
    Elections

  • Contact the Tarrant County Election Division at 817-831-8683, or visit www.tarrantcounty.com/evote. Most voting questions can be answered on this website.
    Elections

  • The requirements to run for City Council are that candidates must be: • A citizen of the United States • 18 years of age or older on the first day of the term to be filled at the election • A registered voter of the City of Benbrook •Be a resident of the City of Benbrook and have resided in the City for 12 months preceding the date of the election •Not be otherwise disqualified from serving on the City Council by any other provision of law.
    Elections

  • To run for City Council, submit an application with the City Secretary. Information and calendars on filing dates will be placed on the City Secretary’s webpage in early June.
    Elections

  • Voter registration applications are available at Benbrook City Hall, 911 Winscott Road. Completed applications should be sent to the Tarrant County Election Center, 2700 Premier Street, Fort Worth, TX 76111.
    Elections

  • If a voter has registered as a Tarrant County voter, and has moved to another address within the county, simply change voter registration by completing the information on the back of the voter registration card, and mail to Tarrant County Elections, 2700 Premier Street, Fort Worth, TX 76111.
    Elections

Cemetery

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  • All lots in the Benbrook cemetery have been sold. However, there are times when an individual owner will sell a space. Interested parties can contact City Hall to have their name added to a list that is provided to owners wishing to sell their lot.
    Cemetery

  • No, the city has no plans to expand at this time.
    Cemetery

  • A maximum of two interments are allowed per space, though the space must be designated as a double interment if burial is used for both interments. For an interment and a cremation, or two cremations, no redesignation is needed.
    Cemetery

Parks

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  • Open burning is not allowed in Benbrook. Permitted grills include a residential-sized gas grill, and a small backyard charcoal grill. All charcoal briquettes must be disposed of properly, no dumping on the ground or in trash bins.
    Parks

  • Bounce houses are permitted. However, there are no electrical outlets at any of the park pavilions, so generator power is required.
    Parks

  • No. Currently all amenities within Rolling Hills park are first come, first serve.
    Parks

  • There are no camp sites within City of Benbrook parks. However, camp sites are available at Benbrook Lake, through the U.S. Army Corps of Engineers. Call 817-292-2400.
    Parks

  • No. The volleyball courts are first come, first serve.
    Parks

  • No. The tennis court is first come, first serve.
    Parks

  • No. Only pavilions # 1 through 4, located throughout the park, provide gazebos to reserve.
    Parks

Zoning FAQs

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  • Zoning is the power granted by the State of Texas to Benbrook, and other cities, to establish and amend boundaries of zoning districts in, on, and around privately owned land within the City. Within specific districts, the City may determine and regulate the use of the land; the height, bulk and setbacks of buildings; and the manner in which structures and buildings may be arranged on specific property.
    Zoning FAQs

  • Zoning has been upheld by both State and Federal Courts since 1926 as a valid municipal function, so long as it is not arbitrary or denies the landowner all reasonable use of their land. Zoning regulations are established to protect the public health, safety, and welfare of the community by lessening congestion, promoting fire safety, and maintaining property values by preventing blighting influences.
    Zoning FAQs

  • Each district allows different uses. A copy of the specific regulations for each district can be obtained from the Planning Department or online in the City of Benbrook Zoning Regulations. To determine the zoning of a specific property, go to the Interactive Map on the City Homepage.
    Zoning FAQs

  • A property owner or an agent for an owner may apply for a change in the zoning district for a piece of property. The City may also initiate zoning changes when it determines that a change is in the public interest. A notice of public hearing is published in the City’s official newspaper not less than 15 days prior to the date of the public hearing. The notice includes the time, date, and place of the public hearing and includes a description of the property to be considered and both the existing and proposed zoning classification(s). A similar notice is mailed at least ten days prior to the public hearing to the owners of all property on the tax rolls within two-hundred feet of the property to be considered for rezoning. At least 72 hours prior to the Commission meeting, an agenda is posted on the bulletin board at the City Hall, listing all items to be discussed or considered. The Planning and Zoning Commission considers the rezoning applications on the agenda. When a particular rezoning item comes up on the agenda, the Chairman allows the applicant to make a presentation to the Commission regarding the proposed change. The Chairman then asks the City Planning Staff for a report and recommendation regarding zoning consideration on the floor. The Chairman will open the public hearing and recognize any person in the audience who wishes to speak in favor of or in opposition to the application. Anyone wishing to address the Commission should raise their hand to be recognized by the Chairman. After being recognized, the person should move to the podium, state their name and address for the record, and present their comments to the Commission. The purpose of the public hearing is to present facts and evidence to the Commission that they may not be aware of otherwise. Tell the Commission exactly what you like or dislike about the proposal, what you would do differently, and be brief, factual and to the point. If you feel the proposal would adversely affect the health, safety and welfare of the community and your property, present as many facts as possible. Simply stating your opinion that your property values will be diminished is less effective than showing exactly why your property will be harmed. After all interested persons have had an opportunity to address the Commission; the Chair may ask the applicant for any rebuttal. The Chair will then close the public hearing. The Commission will then discuss the request and may ask additional questions of the applicant or the City Staff for clarification. No additional comments will be received from the audience once the public hearing is closed. After debate and discussion is completed, the Commission will consider a motion for a recommendation to the City Council. A motion to recommend City Council approval of rezoning requires five favorable votes by the Commission. The Commission’s action is advisory only and final action is taken by the City Council. The rezoning application will be scheduled for City Council consideration the following month. Notices and posting of the agenda for the City Council public hearing follows the same schedule as for the Commission’s public hearing. City Council will hold a second public hearing on the proposed zoning. After hearing all the evidence, including the Commission’s recommendation, the City Council may or may not pass an ordinance changing the zoning district boundary. Some factors considered in zoning changes: 1. Is there a public need for additional land area to be rezoned as requested? 2. Are there alternative areas available for the zoning requested which would eliminate the need for rezoning? 3. If a public need exists, should rezoning be done in the area requested or would the public interest of the overall City be better served if rezoning was done in other areas? 4. Would granting the rezoning request conform to the present Comprehensive Plan of Benbrook or should the Comprehensive Plan be revised? 5. Would granting the request adversely affect the property values of adjacent landowners to an unreasonable degree? 6. Would the request impose undue hardships such as noise, traffic, odors, or other nuisances on adjacent landowners? 7. If the request were granted, would necessary utilities be available? Or reasonably extended? 8. If granted, what additional public services would be required? 9. Would the requested rezoning have an adverse effect upon the City’s capital and operating budget? 10. Was there an error or oversight in preparing the original zoning map which indicates the zoning being requested should have been included when the map was prepared? 11. Is the change in conformance with the stated purpose of the zoning ordinance, that is “to lessen congestion on streets, to secure safety from fire, panic and other dangers; to promote health and the general welfare; to avoid undue concentration of population; to facilitate the adequate provisions of transportation, water, sewerage, schools, parks and other public requirements; to conserve the value of property and encourage the most appropriate use of land throughout the City, all in accordance with a comprehensive plan”?
    Zoning FAQs

  • When a piece of property has unique or unusual constraints to development which would otherwise limit its efficient development, a “PD” or Planned Development suffix is sometimes added to the normal zoning district designation. This allows some discretionary flexibility by the Planning and Zoning Commission to the normal lot size and setback requirements. However, the overall density cannot exceed that which would normally be allowed in the District without “PD”. The “PD” designation also requires site plan approval by the Commission of each development. Commission approval occurs only after a public hearing, and the Commission may impose additional design or buffer requirements to mitigate adverse effects of the development.
    Zoning FAQs

  • To view Benbrook's zoning districts, refer to the City's interactive map at www.benbrook.dfwmaps.com. First zoom into the area in question and then select the "zoning" option on the right panel to apply zoning perimeters.
    Zoning FAQs

  • Refer to the zoning application information included in the Development Fees document.

    Zoning FAQs

Subdivision FAQs

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  • A plat is required so that the City can provide for the safe and orderly development of the City. Plats are reviewed to determine compliance with the Comprehensive Plan, Subdivision Ordinance, and other applicable regulations on land development. Prior to plat submittal, the city will review engineering plans where the City determines whether any public improvements, such as streets, drainage, water, or sewer are required prior to development of the land. The City also determines whether any rights-of-way or easements are required. Utility suppliers review plats to determine the adequacy of supplies, distribution lines, and easements to serve the area to be platted.

    Subdivision FAQs

  • A plat is a formal survey of a piece of property showing all essential dimensions of a lot or lots. An approved plat is one that has been approved by the City of Benbrook and recorded in the plat records of Tarrant County.
    Subdivision FAQs

  • A plat is filed by the property owner, though a registered public surveyor may act as the agent for the owner. An approved plat is required before any building permits will be issued, and before any parcel may be subdivided and legally sold.
    Subdivision FAQs

  • The steps necessary to prepare and file a plat vary depending on the type and complexity of the property involved. The first step in all cases is the preparation of a sketch plat and a preliminary conference with the City Planning Department. The City Planner can then determine the appropriate way to proceed with preparation of the plat.
    Subdivision FAQs

  • A sketch plat may be drawn at a convenient scale on paper no larger than 24” by 36” and show: - The boundaries and dimensions of the property in question - Existing (if any) and proposed name of subdivision - Name, address, and telephone number of owner, legal description (Lot, Block, Survey Abstract or Metes and Bounds from Deed) - Scale, north arrow, and date - Existing easements, rights-of-way, watercourses, and streets - The Conceptual iSWMTM Site Plan - Approximate location, rough dimensions, and minimum area of proposed lots - Approximate locations and dimensions of proposed streets and public improvements - Vicinity map showing general development location. Following City Planner review, it will be determined whether a Preliminary Plat or Short Form Plat is required.
    Subdivision FAQs

  • For larger or more complex areas, a preliminary plat is required. A preliminary plat is more detailed than a sketch plat and includes information of lots, streets, public utilities, improvements and drainage, as well as a tree survey and mitigation plan. The preliminary plat is generally prepared by a registered Public Surveyor.  Prior to submitting an application for preliminary plat, preliminary engineering, including a preliminary iSWM site plan prepared by a registered Professional Engineer, must be submitted to and approved by the city engineer. Contact planning staff for more information.

    Subdivision FAQs

  • A preliminary plat is approved by the Planning and Zoning Commission, following a public hearing. All landowners within 200 feet of the proposed subdivision are notified of the public hearing. If the Commission requires changes to the preliminary plat as a condition of approval, these must be completed and re-submitted within 30 days.
    Subdivision FAQs

  • A final plat is the final drawing that is recorded in the Tarrant County Deed Records, following approval by the City. It contains all locations and dimensions of lot lines, easements, and rights-of-way, along with all necessary dedications, easements, and restrictions. It must be prepared by a registered Public Surveyor. Prior to submitting an application for a final plat approval, engineering designs and executed agreements providing for construction of streets, drainage, water, sewer, and other required public improvements must be approved. 

    Subdivision FAQs

  • The minor plat facilitates the subdivision plat approval process in those instances (including minor street dedication, easement dedication, and replats) where the highly formalized standard plat approval procedure is not necessary. The Minor Plat subdivision approval procedure may be used when the following conditions have been met: 1. The Minor Plat and supporting instruments are respectively drawn and compiled in compliance with the Final Plat specifications as hereinafter provided. (See Final Plat Requirements and Final Plat Checklist) 2. The Minor Plat and supporting instruments and the subdivision they represent are not otherwise in contravention with Chapter 212, Local Government Code. 3. Each lot and block has frontage upon a dedicated and improved street to City specifications, or necessary dedication and improvements are part of the plat. 4. All easements to each block, or lot have been previously granted or are shown on the Plat. 5. The proposed development neither contains nor creates a significant drainage problem, nor is topography a salient development consideration. 6. All utilities required serving each block, or lot is in place or arrangements to provide same have been made with the appropriate agency. 7. If the subject property is not identifiable by reference to a previously recorded subdivision Plat and is to be platted as a single tract, the tract shall have street frontage of not less than the minimum specified by the Zoning Ordinance. 8. Subject property shall involve a maximum of four (4) lots. 9. Lot width and total lot area vary no more than five percent (5%) less than the equivalent dimensions of abutting lots. 10. Property which has previously had a total of four (4) lots platted from it via the Minor Plat procedure shall not have additional lots platted from it under the Minor Plat procedure. The Minor Plat requires a Sketch Plat and Final Plat, which the City Planner can approve. (See Final Plat Requirements and Final Plat Checklist)
    Subdivision FAQs

  • A replat shall include modification of an existing plat that creates new lots or alters any previously dedicated rights-of-way or easements, as provided in Section 212.014 and 212.015 of the Texas Local Government Code. Any replat that meets the requirements of an amending plat (Section 212.016), including the combination of existing lots, can be processed as a minor plat. A change in a plat that does not fall within any of the categories listed above and does not meet the conditions for vacation of a plat, is a replat and may be recorded and is controlling over the preceding plat only if the replat: 1. Is signed and acknowledged by the owners of the property being replatted, 2. Is approved by the Planning and Zoning Commission after a public hearing on the matter at which parties in interest and citizens have an opportunity to be heard, and 3. Does not attempt to amend or remove any covenants or restrictions. If during the preceding five years, any of the area to be replatted was limited by an interim or permanent zoning classification, to a residential use for not more than two residential units per lot; or any lot in the preceding plat was limited by deed restrictions to a residential use for not more than two residential units per lot, the notice and voting requirements of Section 212.015, Local Government Code, are applicable and must be followed.
    Subdivision FAQs

  • Plat application fees vary depending on the size and type of plat being submitted. A fee schedule is available from the Inspection Department, or the City Planner can provide an estimate of the cost for specific projects. In addition, developers will be responsible for the cost of constructing certain public improvements within subdivisions, and may be responsible for paving or drainage improvements to adjacent property.

    Subdivision FAQs

  • The requirements for plats and subdivisions are included in the Subdivision Ordinance and the Rules, Regulations, and Procedures of the Planning and Zoning Commission. Additional requirements for public improvements are included in the City’s Design Standards and Criteria. Additional information and assistance can be obtained from the Planning and Inspections Departments at City Hall, by calling 817-249-3000, or by email at info@cityofbenbrook.com.
    Subdivision FAQs

  • Many plats prepared by surveyors for title companies are not approved by the City, or properly recorded at the Tarrant County Deed Records. Look for City approval on the plat or ask City staff for a determination.
    Subdivision FAQs

  • Refer to the plat application fees in the Development Fees document.

    Subdivision FAQs

Variance-Appeals FAQs

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  • A variance is a procedure whereby certain provisions of the Zoning Regulations can be relaxed when conditions peculiar to a specific property (and not the result of actions by the applicant) would cause an unnecessary and undue hardship with literal enforcement of the Zoning Regulations. A hardship occurs only when the literal application of the regulations would deprive the owner of all beneficial use of the property, or render it virtually without value. Variances can be granted for standards such as setbacks, lot widths, lot depths, or building heights.
    Variance-Appeals FAQs

  • If a decision regarding a building permit is denied, an applicant can appeal that decision. An administrative appeal can challenge the Building Official's interpretation of the Ordinance, or the grounds by which the official made his/her decision. However, an appeal cannot challenge the Ordinance itself.
    Variance-Appeals FAQs

  • If a landowner believes that a variance or administrative appeal is justified, an application must be filed with the Planning Department at least 28 days prior to the next scheduled Board meeting. The application consists of a letter addressed to the Zoning Board of Adjustment and submitted to staff, a site plan drawn to scale showing the proposed request, and the appropriate non-refundable filing fee. The letter should include each of the following: •Date •Applicant’s name and contact information •Address of the subject property •Legal description of the subject property •Detailed explanation of the variance request: oDescription and dimension of the variance or appeal requested (i.e. variance to side yard setback), oWhy it should be granted, and oWhat hardship would be incurred, if not granted. OR •Detailed explanation of the administrative decision to which an appeal is requested In the case of a variance consideration, it is up to the applicant to prove to the Board that strict application of the ordinance will result in an unnecessary and undue hardship. In the case of an appeal, it is up to the applicant to provide a reasonable alternative to the administrative decision supported with facts.

    Variance-Appeals FAQs

  • The following are examples of conditions which are not hardships under the law: - Inconvenience. - Economic disadvantage. - Disappointment in learning that the property is not available for the intended use. - Construction done without benefit of a permit. - Conditions self-created by an owner or prior owner. - Special condition affecting the landowner and not the land. - Claiming ignorance of the zoning requirements when the land was purchased. - Physical disability to earn a living. - The desire for unusual architectural features. - The expenditure of money in anticipation of being granted a variance.
    Variance-Appeals FAQs

  • The Zoning Board of Adjustment may grant variances or consider administrative appeals regarding issues related to the Zoning Regulations. The Appeals Commission hears appeals relating to the building codes and floodplain regulations. However, the Commission cannot waive requirements of the building codes. Both boards are made up of five citizens appointed by the City Council. Any appeal of a decision by the Zoning Board of Adjustment or Appeals Commission must be filed within 10 days in State District Court. Actions by the boards cannot be appealed to City Council.
    Variance-Appeals FAQs

  • Once a completed application is received, City Staff will publish a notice of the request in the newspaper, mail written notice to all property owners within 200 feet of the applicant’s property, and prepare a report to the members of the Zoning Board of Adjustment or Appeal Commission. The Board or Commission also hears evidence from the City Staff and from the public regarding the need or effect of granting the request. Failure of the applicant to appear may result in an immediate denial since insufficient evidence will have been presented for approval. After hearing the evidence, the Board or Commission will make its decision based on the following criteria: - Whether there are special circumstances or conditions affecting the land such that strict application of the ordinance would result in an unnecessary or undue hardship, and - That the hardship is solely due to the peculiar circumstances and is unrelated to the conduct or self-originated expectations of the property owners or buyers, and - That the variance or appeal is necessary for the preservation and enjoyment of a substantial property right, and - That granting the variance will not be detrimental to the health, safety, and welfare of the community or contrary to the Comprehensive Plan. A decision to grant a variance or appeal must receive four (4) affirmative votes from the five-member Board or Commission to be approved.
    Variance-Appeals FAQs

  • The Board and Commission are quasi-judicial and members should not be contacted prior to the public hearing. Any contact must be reported by the Board or Commission member and may result in his/her withdrawal from the case.
    Variance-Appeals FAQs

  • The Zoning Board of Adjustment and Appeals Commission may not consider the same appeal on the same piece of property for one year after the last Board or Commission decision. The application filing fee is non-refundable.
    Variance-Appeals FAQs

  • Refer to the Development Fees.

    Variance-Appeals FAQs

Floodplain Regs FAQs

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  • A floodplain is the area along a stream, river, or other waterway that is subject to occasional or periodic flooding. To define the limits of a floodplain or flood prone area, the City and Federal Government has designated areas that are subject to flooding with a one-percent or greater probability in any given year. These areas are also called the 100-year Floodplain.
    Floodplain Regs FAQs

  • The Federal Emergency Management Agency (FEMA) has prepared maps at a scale of 1-inch to 800 feet (1” = 800’) delineating the floodplain boundaries. The City maintains versions of these maps at a scale of 1-inch to 200 feet (1” = 200’). Using these maps, the City’s Community Development staff can assist in determining whether if property is within the designated floodplain. This information can also be found in the 'Interactive Map' section of this website. Turn on the 'Parcels' and 'Floodplain' layers, click 'Update Map', and search for property.
    Floodplain Regs FAQs

  • The most important reason is so that you will be aware of the risks and dangers of flooding and be prepared should flooding occur. Not only can floodwaters damage valuable property, but also many lives are lost each year from flooding in Texas. Beyond the public safety aspect, floodplain boundaries also are important for flood insurance purposes and floodplain regulations.
    Floodplain Regs FAQs

  • Although it ia a wise investment for property owners in the floodplain, the City does not require the purchase of flood insurance. The City does participate in the National Flood Insurance Program to make insurance available to residents in the City. Under Federal law, the only people required to buy flood insurance are those with federally insured mortgages, such as FHA and VA. Mortgage companies which carry conventional mortgages may also require flood insurance. Contact your homeowners’ insurance carrier for information on flood insurance policies.
    Floodplain Regs FAQs

  • The City of Benbrook is entered into the Community Rating System in an effort to reduce flood insurance premiums for residents in Benbrook. In return for the City enforcing additional floodplain management regulations, flood insurance premiums in the Benbrook are reduced. Contact your insurance provider for information.
    Floodplain Regs FAQs

  • Some floodplain regulations cover any activity within the floodplain, while others vary according to specific locations within the floodplain. All construction within the floodplain requires a permit from the City. Contact the Community Development department at 817-249-3000.
    Floodplain Regs FAQs

  • A completed Floodplain Modification and Development Permit Application, plus the applicable fee ($150.00 for Single Family and Community Facilities; $250.00 for Multiple Family, Commercial and Industrial) must be submitted to Permits and Inspections Department at City Hall. Along with the application, a plot plan and cross section of the proposed work is required. Depending on the complexity of the proposed project, additional information may be required, including a hydraulic engineering study, structural designs, or federal and state approvals.
    Floodplain Regs FAQs

  • The conditions of the floodplain require more stringent regulations. Consult with the Community Development department at 817-249-3000.
    Floodplain Regs FAQs

  • Any violation of the floodplain management regulations may be punishable by a fine of up to $500.00 per day for each day that the violation exists. In addition, illegal discharges into streams may be subject to State and Federal fines of up to $10,000.00 per day.
    Floodplain Regs FAQs

  • Some documents on floodplains, flood insurance, and floodplain management are available at the Benbrook Public Library at 1065 Mercedes. Additional information and assistance is available in the Community Development Department at City Hall, 911 Winscott Road, or call 817-249-3000. FEMA’s website at www.fema.gov offers more information. The website for the National Flood Insurance Program is www.FloodSmart.gov.
    Floodplain Regs FAQs

EMS

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  • If experiencing any new symptoms, or a sudden onset of unexplained physical symptoms, please call 911.
    EMS

  • No, we provide emergency transports only.
    EMS

  • Captain Jackie Hartman at 817-249-6082
    EMS

  • The City of Benbrook does not offer an ambulance subscription/membership program. The City of Benbrook accepts Medicare and Medicaid assignment, and works with individuals to make arrangements for payment for ambulance services. For ambulance billing questions, contact Beth Fischer at 817-249-6086.
    EMS

  • Contact Beth Fischer at 817-249-6086.
    EMS

  • Benbrook Fire Department will transfer to all local hospitals, at the patients request. However, depending on the condition of the patient and medical necessity, paramedics may determine the most appropriate hospital.
    EMS

Planning Application FAQs

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  • If a landowner believes that a variance or administrative appeal is justified, an application must be filed with the Planning Department at least 21 days prior to the next scheduled Board meeting. The application consists of a letter addressed to the Zoning Board of Adjustment and submitted to staff, a site plan drawing to-scale, showing the proposed request, and the appropriate nonrefundable filing fee. The letter should include each of the following: • Date • Applicant’s name and contact information • Address of the subject property • Legal description of the subject property • Detailed explanation of the variance request (see below) or detailed explanation of the administrative decision to which an appeal is requested The detailed explanation of the request in the letter should include the description and dimension of the variance or appeal requested (i.e. variance to side yard setback); reasoning for why it should be granted; and explanation of the hardship incurred if the variance or appeal is not granted. In the case of a variance consideration, it is up to the applicant to prove to the Board that strict application of the ordinance will result in an unnecessary and undue hardship. In the case of an appeal, it is up to the applicant to provide a reasonable alternative to the administrative decision supported with facts.
    Planning Application FAQs

  • If a proposed use requires a Conditional Use Permit as specified in the “Use Regulations” within the Zoning District specification of the Zoning Ordinance, then an application must be filed with the Planning Department at least 30 days prior to the next scheduled Planning and Zoning Commission meeting. The application consists of a letter addressed to the Planning and Zoning Commission and submitted to Staff; a site plan drawing to scale depicting the proposed request and in accordance with Chapter 17.80 and Chapter 17.76.050.A of the Zoning Ordinance; and the appropriate nonrefundable filing fee. The letter should include each of the following: • Date • Applicant’s name and contact information • Applicant’s representative, if applicable • Address of the subject property • Legal description of the subject property • Elevations of any buildings, structures, and signs • Detailed explanation of the request (see below) The detailed explanation should include the information about the proposed use and how the proposed Conditional Use is compatible with Permitted Uses in the District; the hours of operation, if applicable; and other pertinent information that pertains to the proposed use in support of the request for a Conditional Use Permit.
    Planning Application FAQs

  • If a building requires a Meritorious Exception as specified in the “Architectural Requirements” within the Zoning District specification of the Zoning Ordinance, then an application must be filed with the Planning Department at least 30 days prior to the next scheduled Planning and Zoning Commission meeting. The application consists of a letter addressed to the Planning and Zoning Commission and submitted to Staff; a site plan drawing to scale depicting the proposed request; and the appropriate nonrefundable filing fee. The letter should include each of the following: • Date • Applicant’s name and contact information • Applicant’s representative, if applicable • Address of the subject property • Legal description of the subject property • Elevations of any buildings and structures, including dimensions; building materials; the percentage of each building material; and the roof pitch(es) • Detailed explanation of the request (see below) • Any additional information that pertains to the proposed use in support of the request The detailed explanation should include information about the proposed use; description of merit associated with proposed architectural design, including any alternate materials and/or features; and other pertinent details about the proposed design.
    Planning Application FAQs

  • If an easement, right-of-way or alley needs to be vacated, an application must be filed with the Planning Department. The application consists of a letter addressed to and submitted to staff; a scaled drawing depicting the proposed vacation; and the appropriate nonrefundable filing fee. Vacation of right-of-way or an alley requires payment for the value of the land involved. Vacation of an easement, right-of–way or alley could require the grant of an alternate easement, right-of-way or alley and payment for the cost of relocating facilities. The letter should include each of the following: • Date • Applicant’s name and contact information • Applicant’s representative, if applicable • Address of the subject property • Name and contact information of surveyor preparing the plat, legal description, sketch or schematic • Explanation of the request detailing the need for the vacation • Any additional information in support of the request Please attach exhibits to the letter, including the legal description of both the subject property and the easement/right-of-way and the plat and/or schematic drawing.
    Planning Application FAQs

  • If a building or use requires a Special Exception, as specified in the “Use Regulations” within the Zoning District specification of the Zoning Ordinance, then an application must be filed with the Planning Department at least 21 days prior to the next scheduled Zoning Board of Adjustment meeting. The application consists of a letter addressed to the Zoning Board of Adjustment and submitted to Staff; a site plan drawing to scale depicting the proposed request and in accordance with Chapter 17.16 of the Zoning Ordinance; and the appropriate nonrefundable filing fee. The letter should include each of the following: • Date • Applicant’s name and contact information • Applicant’s representative, if applicable • Address of the subject property • Legal description of the subject property • Elevations of any buildings, structures, and signs • Detailed explanation of the request (see below) • Any additional information that pertains to the proposed use in support of the request The detail explanation should include information about the proposed use; the hours of operation, if applicable; and other details about the proposed use (building and/or operation).
    Planning Application FAQs

  • Check the fees on the Development Fees form.

    Planning Application FAQs

Boards and Commissions

3

  • Individuals interested in serving on a board or commission are encouraged to submit a Board and Commission application. Applications are typically accepted during the month of September. City Council will conduct brief interviews with applicants and make appointments during the month of December for a term beginning December 31st. For additional information, on individual board and commissions visit the Board and Commission page.
    Boards and Commissions

  • Board and commission members are required to live within the City of Benbrook. In the case of the Planning and Zoning Commission, members must own real property within the City.
    Boards and Commissions

  • Unless appointed to fill an unexpired term, board and commission members are appointed to a two-year term.
    Boards and Commissions

City Secretary

1

  • City Council meetings are held on the first and third Thursday of each month in the Council Chambers at 911 Winscott Road, Benbrook, TX 76126. For agendas and packets, visit the Agenda Center.

    City Secretary

Municipal Court

6

  • Individuals have ten calendar days from the date of offense to make a disposition of a citation. A telephone call to Municipal Court does not constitute an appearance.
    Municipal Court

  • Online payments are accepted, under certain circumstances. Please visit 'Online Payment Information'.
    Municipal Court

  • State law will only allow a licensed attorney to act on your behalf.
    Municipal Court

  • Yes. State law requires an appearance before the Judge. Juveniles are required to appear in court accompanied by a parent or legal guardian. A minor is also required to appear in court with a parent or legal guardian if he/she is 18 years of age or younger and charged with an alcohol-related violation. The court will automatically mail notice of the date, time, and location for appearance. The notice will be mailed to the address on the front of the citation that was issued to the juvenile or minor.
    Municipal Court

  • Municipal Court sessions are held at the Benbrook Police Department building, 1080 Mercedes, Benbrook, TX 76126.
    Municipal Court

  • No. You may elect to retain an attorney, but are not required to do so.
    Municipal Court

Trash, Recycling, and Waste Programs

4

  • Residents may participate in a second weekly garbage collection simply by purchasing special yellow bags and placing them curbside on Saturdays. There is no need to sign-up or register for the program. The program allows Benbrook residents to receive twice-weekly garbage collection without incurring an increase in the Allied/Republic Waste monthly rate. Yellow bags should be placed at curbside on Saturday mornings by 7:00 AM, and no earlier than Friday evenings (5:00 PM). The bags are collected on Saturdays. Yellow bags may be purchased at Benbrook City Hall (911 Winscott Road) or at the Benbrook Water Authority (1121 Mercedes Street). The cost is $13.86 for a roll of 25 bags.

    Trash, Recycling, and Waste Programs

  • Yes. Items placed curbside on Wednesdays by 7:00 AM will be collected within 72 hours (Saturday by 7:00 AM). If possible, loose brush should not exceed 3 feet in length or 50 pounds. Remember to place these items away from mailboxes, sprinkler systems, sewer clean-out, water meter boxes, and overhead power lines. Republic Services will not pick up construction material or household hazardous waste.

    Trash, Recycling, and Waste Programs

  • Yes. But federal law prohibits the collection of refrigerators or freezer units unless certification is provided that a certified technician has removed the CFC's from the unit. Check the yellow pages under "Appliances-Repair and Service" to locate a certified technician.

    Trash, Recycling, and Waste Programs

  • What is storm water runoff? Storm water runoff occurs when precipitation from rain and snowmelt flows over the ground. Impervious surfaces like roofs, driveways, sidewalks, and streets prevent storm water from naturally soaking into the ground. Why is storm water runoff a problem? Storm water can pick up debris, chemicals, dirt, and other pollutants, and flow into a storm sewer system, or directly to a lake, stream, river, wetland, or coastal water. Anything that enters a storm sewer system is discharged untreated into our area lakes and streams. This can create polluted, unsightly water bodies and affect water quality. The Effects of Pollution—Polluted storm water runoff can have many adverse effects on plants, fish, animals, and people. Sediments can cloud the water and make it difficult or impossible for aquatic plants to grow. Sediment can also destroy aquatic habitats. Excess nutrients can cause algae blooms. When algae die, they sink to the bottom and decompose in a process that removes oxygen from the water. Fish and aquatic organisms can’t exist in water with low dissolved oxygen levels. Bacteria and other pathogens can wash into swimming areas and create health hazards. Debris—plastic bags, six-pack rings, bottles, and cigarette butts—washed into water bodies can create polluted lakes and streams and choke, suffocate, or disable aquatic life like ducks, fish, turtles, and birds. Household hazardous wastes like insecticides, pesticides, paint, solvents, used motor oil, and other auto fluids can poison aquatic life. Land animals and people can become sick or die from eating diseased fish or ingesting polluted water. Polluted storm water often affects drinking water sources. This can affect human health and increase drinking water treatment costs. Lawn Care—Excess fertilizers and pesticides applied to lawns and gardens wash off and pollute streams. In addition, yard clippings and leaves can wash into storm drains and contribute nutrients and organic matter to streams. Don’t overwater your lawn. Consider using a soaker hose instead of a sprinkler. Use pesticides and fertilizers sparingly. When use is necessary, use these chemicals in the recommended amounts. Use organic mulch or safer pest control methods whenever possible. Compost or mulch yard waste. By City ordinance, yard waste cannot be left in the street or swept into storm drains or streams. Piles of dirt or mulch being used in landscape projects should be covered. Residential landscaping—Traditional concrete and asphalt don't allow water to soak into the ground. Instead these surfaces rely on storm drains to divert unwanted water. Permeable pavement systems allow rain to soak through, decreasing storm water runoff. Rain Barrels—can collect rainwater from rooftops in mosquito-proof containers. The water can be used later on lawn or garden areas. Rain Gardens and Grassy Swales—specially designed areas planted with native plants (Texas SmartScape information : www.txsmartscape.com) can provide natural places for rainwater to collect and soak into the ground. Rain from rooftop areas or paved areas can be diverted into these areas rather than into storm drains. Vegetated Filter Strips—areas of native grass or plants created along roadways or streams. They trap the pollutants storm water picks up as it flows across driveways and streets. Auto Care—Washing your car and degreasing auto parts at home can send detergents and other contaminants through the storm sewer system. Dumping automotive fluids into storm drains has the same result as dumping the materials directly into a water body. Use a commercial car wash that treats or recycles its wastewater, or wash your car on your yard so the water infiltrates into the ground. Repair leaks and dispose of used auto fluids and batteries at designated drop-off or recycling locations.
    Trash, Recycling, and Waste Programs

Utilities

1

  • No. Charter provides cable television service in Benbrook through a state contract. But, other cable companies have a legal right to do the same. Prior to 2006, most municipalities did have exclusive agreements with cable companies; but changes in the law allowed competing companies to seek state contracts to serve a variety of areas. However, because Charter already has an investment in infrastructure in Benbrook, other companies may be slow to invest in similar infrastructure to provide service here.
    Utilities

Code Compliance

4

  • Residents and property owners are responsible for maintaining their lawns. The height of grass and weeds shall not exceed 10 inches.

    Code Compliance

  • A junk vehicle is defined as a vehicle that is self-propelled and does not have lawfully attached to it an unexpired license plate/decal or a valid vehicle inspection decal; or is wrecked, dismantled, or partially dismantled or discarded; and has remained inoperable for 30 days. A junk vehicle is considered a public nuisance if it is visible from a public place or right-of-way.
    Code Compliance

  • Residents do not need a permit to hold a garage sale. 

    Residents also do not need a permit to post signage promoting a garage sale. One sign may be placed on private property, making sure the sign is about 10 feet from the curb, avoiding the public right-of-way. Additional signs may be placed on the property of neighbors (with their permission), again avoiding the right-of-way. 

    Signs placed on public street lights, utility poles, trees, hydrants, or street signs are prohibited and may be removed by City officials. Note that residents may not hold more than two garage sale events per calendar year, and the event may not last longer than three consecutive days.

    Learn more about garage sales.

    To report a concern about a garage sale in your neighborhood, please email Code Compliance.


    Code Compliance

  • A fence that exceeds 30 inches in height and is visible from a public street, right-of-way, public park, or other City-owned property, or any fence over 6 feet tall, requires a permit. Please call the Building Permit and Inspection Department at 817-249-6064.

    Code Compliance

Police

5

  • Contact the Benbrook Municipal Court, 911 Winscott Road, to make arrangements for a citation.
    Police

  • You may lodge a complaint with any employee or supervisory officer of the Police Department by contact 817-249-1610. Your basic information will be asked so that a supervisor may return your call. Informational pamphlets entitled, “Complaints against Benbrook Police Officers” are available at the Benbrook Police Department lobby.
    Police

  • Officer commendations can be mailed to the Benbrook Police Department, 1080 Mercedes Street, Benbrook, Texas 76126, Attn: Field Operations Commander Michael Mullinax, emailed at mmullinax@benbrook-tx.gov, or taken over the telephone 817-249-1610 by any field supervisor.

    Police

  • Yes, the City of Benbrook does have a city ordinance enforcing a teen curfew for any person under seventeen (17) years of age. The hours are 11:00 PM on any Sunday, Monday, Tuesday, Wednesday or Thursday until 6:00 AM of the following day; and 12:01 AM until 6:00 AM on any Saturday or Sunday.
    Police


  • New or renewal alarm permits may be obtained at the Benbrook Police Department or by mail. Please contact Wendy Ramirez at 817-249-1610 for additional details.

    Police

Animal Control

8

  • The Benbrook Police Department dispatches for Animal Control at 817-249-1610. Police Dispatch is answered 24 hours a day/7 days a week or you can call Animal Services directly at 817-249-6087.

    Animal Control

  • WHAT TO DO IF YOUR DOG GETS SKUNKED V2

    Animal Control

  • The Benbrook Animal Shelter is located at 469 Winscott Road and operates from 10:00am - 4:00pm. Because the animal control officer is also responsible for patrolling the city, and may not always be available at the shelter, please call Police Dispatch at 817-249-1610 to make an appointment to visit the shelter. Police Dispatch is available 24 hours/7 days a week or call 817-249-6087 to reach Animal Services.

    Animal Control

  • Yes, each pet is required to be registered annually. Registration can be completed at Benbrook City Hall, 911 Winscott Road, Benbrook.

    Animal Control

  • Please call 817-249-1610 to request a stray animal pickup after 5:00 PM and before 8:00 AM.  During the hours of 8:00 AM - 5:00 PM you can call 817-249-6087.

    Animal Control

  • Please call 817-249-1610 to report barking dogs.

    Animal Control

  • Yes, animals (other than cats) are not allowed to run at-large. Call 817-249-6087 to report loose animals.

    Animal Control

  • Residents can relinquish ownership of their animals to the city for a fee of $40 per animal. Please call 817-249-6087 to make arrangements.

    Animal Control

Crime Prevention

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  • A neighborhood watch program is a group of people living in the same area who want to make their neighborhood safer by working together and in conjunction with local law enforcement to reduce crime and improve their quality of life.
    Crime Prevention

  • Have a meeting with your neighbors and invite a local law enforcement representative to attend.
    Crime Prevention

  • When a child is reported missing, having the most current description of that child gives law enforcement a proactive tool to respond immediately and effectively.
    Crime Prevention

  • No, any information collected for identification purposes will be kept by the parent(s), not the police department.
    Crime Prevention

  • The serial number is most often found under the pedal housing, but it can also be at the head (top front of the handlebar down tube), the stays (near the rear wheel axle), the seat down tube near the pedal housing or the top of the pedal housing.
    Crime Prevention

  • Registration forms can be obtained at the
    Crime Prevention

  • If the bicycle owner cannot be identified, the bicycles are typically sent to be refurbished and donated to children in need.
    Crime Prevention

  • Texas requires taking steps to prevent access by a child under 17 years of age to a loaded firearm including but not limited to placing the firearm in a locked container or temporarily rendering the firearm inoperable by use of a trigger lock or other safety device. More information can be found at the
    Crime Prevention

  • STOP! Don’t Touch. Leave the Area. Tell an Adult. The initial steps of “Stop” and “Don’t Touch” are the most important to impress upon your child.
    Crime Prevention

  • The operation ID program allows law enforcement to detect, identify and return lost or stolen property to its rightful owner. It involves marking or engraving property with an identifying number and displaying a window decal to discourage burglary or theft.
    Crime Prevention

  • It is a program designed to provide elderly or disabled Benbrook residents additional communication options in the event of an emergency in the form of 911-only cell phones donated to the police department.
    Crime Prevention

  • Contact the Crime Prevention officer at 817-249-6077.
    Crime Prevention

  • The Texas Department of Insurance furnishes a form for the security inspection of residential doors, windows and locks to industry standards by a law enforcement officer who has the requisite training. Passing the inspection may result in a lower home insurance premium for the owner.
    Crime Prevention

  • Contact the Crime Prevention officer at 817-249-6077.
    Crime Prevention

  • If you know the name of the person you are curious about, you can go the Texas DPS web site and search by the name. Otherwise use a web-based search engine that will list any number of web sites that will map areas near your zip code to show the locations of registered sex offenders.

    Crime Prevention

  • The Way Home Program was created to help identify and assist lost or confused citizens that have wandered away from home. Residents who suffer from dementia or any condition that hampers their ability to communicate vital information are candidates for the program.
    Crime Prevention

  • Family members or caretakers may submit an application to the police department to have the candidate’s information entered into a database. The information is strictly confidential and is used by the police department to assist in locating the person who has wandered from home.
    Crime Prevention

Dispatch, Records, and Services

11

  • Incident reports require a written request for a copy of the record. The Benbrook Police Department accepts requests by mail, fax, email, online and in person.
    Dispatch, Records, and Services

  • Call 817-249-1610 to request contact with the reporting officer.
    Dispatch, Records, and Services

  • The Benbrook Police Department is open 24 hours a day.
    Dispatch, Records, and Services

  • The Court Clerk is available at 817-249-3000 for Municipal warrants and/or citation information. The Benbrook Police dispatcher is available at 817-249-1610 to check for criminal warrants.
    Dispatch, Records, and Services

  • Residential and business security systems must be permitted with the Benbrook Police Department.
    Dispatch, Records, and Services

  • Security systems need to be permitted if it is audible when activated and alerts the public, police or fire.
    Dispatch, Records, and Services

  • Any person wanting to review their personal criminal history record information should visit: www.L1enrollment.com or call 1-888-467-2080. The Benbrook Police Department will provide a “local” record checks only.
    Dispatch, Records, and Services

  • Driving records must be obtained from the Department of Public Safety:
    Dispatch, Records, and Services

  • DPS Driver License Customer Service and FAQ listing: Phone: 512.424.2600 (English) Phone: 512.424.7181 (Spanish)

    Dispatch, Records, and Services

  • The Benbrook Police Departments uses 5 independent wrecker services. Please contact the dispatch office at 817-249-1610 for information on which company towed your vehicle and if any additional paperwork will be required to get the vehicle.
    Dispatch, Records, and Services

  • No, the Benbrook Police Department no longer provides fingerprinting services for Benbrook residents. We apologize for any inconvenience this may cause. 

    Dispatch, Records, and Services
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